Hotel Mead Resorts & Conventions Center

Hotel really needs to be updated - rooms are straight out of the 1980’s. Our king suite had extra furniture in it - felt like it was a dumping ground for extra stuff bed was comfy though. Staff was friendly & helpful. Fun bar & good food.

Your room is not secure. Stay at the Cobblestone down the road instead. Hotel Mead gave our room keys to another guest! The other guest tried entering our room after midnight, and came back with a hotel employee who aggressively knocked on our door at 12:20 a.m. and told me the room was assigned to another guest. Once I identified myself, she said we were given the wrong keys and were supposed to be in another room. This was a huge safety risk - I was there with my child and had we not pulled the chain, we would’ve had strangers in our room in the middle of the night! After I closed the door, the hotel staff and other guest argued loudly in the hallway for another 15 minutes. I tried to resolve things with the hotel but they said there was nothing they could do, as we’d booked through a 3rd party. No apology, zero accountability, horrible customer service. ******* tried to work with them for a refund on my behalf and couldn’t even get them to respond. (******* gave me some OneKey cash as a goodwill gesture.) On top of all that, the sheets were dirty, the shower gel was empty, and the air conditioning was broken. Overall, horrible experience!

The outdoor gathering space was nice for a large group. Easy walk to the river and restaurants. Good location!

I contacted the front desk about my room being super dirty. I was told to email the GM and I did that same day. I never received a response. I am not the type to leave bad reviews, but when no follow up to my complaint was given I think the review is warranted. I recleaned the entire bathroom because my daughter was already in the shower, so it was too late to do anything about it. When I say I cleaned up 10 hairs, that’s probably an understatement. Floors were DISGUSTING and black in the corners. Would not stay here again.

Really nice older hotel We were in town for the trap state tournament. The hotel is a bit older, but despite that, it was still a really nice place to stay. I would definitely come back to this hotel in the future. They had everything to the point where we really didn’t need to leave with the exception of our event. They had a pool, bar, restaurant, and even entertainment. The massage chairs in the lobby was a huge perk! Everything was clean and comfortable. We’ll be back!

Our bathroom was gross. There was pee on the toilet, along with poop. There was ***** hairs all over the bathroom floor! Glad I had snacked with, no way my feet would touch any flooring. Mirrors were not cleaned as well! Bathrooms need a deep clean every time!!!